FAQs ❤️
NEW GPSR REGULATIONS FOR EU CUSTOMERS
We’re aware of the new General Product Safety Regulations (GPSR) affecting goods shipped to the EU.
We've worked really hard to understand and navigate these new rules as a small business.
We're committed to our EU readers so we're really thrilled to say we'll be complying with the regulations which means we'll still be able to ship our special edition books to the EU ❤️
The change we've had to make is we'll only be able to offer the book-only subscriptions to EU customers as we're unable to ship anything non-paper based.
We really hope this is temporary and the regulations will change to better support small businesses but until then this is the solution we've come up with.
We really appreciate everyone's support and understanding.
What's in a smut&sip box?
Each month, you'll get a romance book, a themed mocktail to match the mood of the book, and 1-2 bookish goodies (like SFW art, NSFW art, stickers, bookmarks, pins and coasters).
Our books will have something that makes it feel a touch more special, like one (or more) of the following:
✨ Exclusive special edition cover
✨ Character art endpapers
✨ Interior formatting
✨ Sprayed edges
✨ Signed editions, digitally signed or signed bookplates by the author
We work with incredibly talented artists to bring a truly special edition. Please note, note every edition will have the same features and may be dependent on our author & publisher wishes.
Our book only option comes with our special edition book and a mocktail recipe card so you can recreate it at home!
What kind of books do you include?
At smut&sip we focus on all things romance (with a bit of spice)! Expect everything from contemporary romance to romantasy and beyond. If it’s hot, it’s on our radar. Sometimes it's slow burn with a touch of spice and other times it's smut with a sprinkle of plot 😉
Are the books special editions?
Yep! We want our box and you the reader feel special so all of our featured books will be an exclusive special edition in collaboration with authors and publishers✨
How much does it cost?
The smut&sip full box subscription is £32.99 + shipping:
✨ Special edition romance book
✨ Mocktail
✨ 1-2 bookish goodies (e.g. exclusive art print, stickers, coasters, pins or bookmarks)
The smut&sip book only subscription is £24.99 + shipping
✨ Special edition romance book only
✨ Mocktail recipe card to DIY
Is your packaging discreet?
Yes! We know not everyone is comfortable with smut&sip on show. Your subscription will come with an extra carrier bag on the outside so no confessions to your neighbour needed 😉
How do the mocktails work? And why mocktails?
For full box subbies, each month's box includes a mocktail from a local business.
Why mocktails?
We’re all about inclusivity! And if you're like us, alcohol + reading means barely absorbing the words on the page (but hey, that’s a perfect excuse to re-read 😉). But want to add a splash of your favorite alcohol? Go for it!
How will I know what books?
The month before each box, we’ll tease the book’s theme, tropes and give you a full reveal.
When will I get billed?
Your first payment to sign up to our subscription can be any day, just depends when you receive your invitation! From then on, all renewals are the 1st of each month e.g., 1st September for September's box and so on.
Where do you ship?
Our book only subscription can be sent to most countries.
Our full box subscription can only be sent to addresses within the UK (excluding NI).
Shipping rates will vary by location. We hope that as we grow we can get better shipping rates and pass those savings on to you.
You can view our current shipping rates here.
While we strive to keep these rates up-to-date, they may be subject to change based on carrier adjustments or other factors! Final shipping rates will always be calculated at checkout.
Please note that you may be charged customs duties and/or taxes upon arrival, depending where you are. This is the responsibility of the recipient. Unfortunately, we cannot be held liable for any additional fees incurred.
When do the boxes usually ship?
We aim to ship each month's subscription by the end of that month. So for e.g. January's book by the end of January, February's by the end of February and so on. Of course, if there are any delays we'll keep you updated and you can also keep up to date on our Shipping Updates page ❤️
Will I have to pay VAT or custom duty taxes?
If you're ordering from outside the UK (including the EU), your package may be subject to local VAT or customs fees when it arrive- this depends on the rules in your country. Unfortunately, we cannot control or estimate these fees and they may vary by location. These charges, if any, are the responsibility of the customer.
As we grow, we’ll definitely explore options to make things easier for our international readers. We’ll keep you updated on any changes ❤️
Where are you based?
We're proud to call the UK home and all boxes will be shipped from the UK ❤️
How do I manage my subscription?
You can manage your subscription using the 'Manage my subscription' button on our menu. This will allow you to get a Magic Link 🦄 to your email, where you won't need a password to login.
Can I skip a month or cancel my subscription?
Yes! You’ll have full control of your subscription through your smut&sip account. You can skip a box or cancel at any time. Our skip policy is listed below.
Please note: To ensure your skip is processed, it must be submitted before your renewal goes through. Skips requested after renewal will not be accepted.
What's your skip policy?
We know not every book will be to everyone's taste (even though we hope you'll love each and every pick, we get it!).
For the time being, we don't limit the number of skips however, we’re a small business and frequent skips can affect our ability to operate smoothly. If you skip a significant number of consecutive boxes (e.g. 5 or more), we may review your subscription and reserve the right to cancel it at our discretion without notice. Please refer to our terms of service for more info.
Please note: To ensure your skip is processed, it must be submitted before your renewal goes through. Skips requested after renewal will not be accepted.
What's your refund policy?
Due to the nature of our subscription boxes, we’re unable to offer refunds for orders or subscription renewals once they’ve been placed. Here's why:
✨ Each box is carefully curated and custom prepared in advance, meaning that all orders and renewals are final once processed.
✨ For open preorders, we may be able to cancel if requested early enough but this isn’t guaranteed. Please reach out to us as soon as possible if you need help.
We appreciate your understanding and thank you for being part of our community!
My book arrived damaged, what do I do?
We do our best to wrap our books well but because of the nature of shipping, transit can be a bit rough on the books sadly!
If your book arrives damaged, please refer to our Damage Criteria for info on next steps.
Who's behind smut&sip?
Oh hey fellow reader. I’m Nat, the reader who dreamed up smut&sip. When I'm not deep in the pages of a spicy romance, I'll be organising beautiful special editions for our subs or thinking of a fun mocktail to match. I started smut&sip to give fellow romance readers a unique reading experience, where the heat of the story is paired with an equally exciting drink and special bookish goodies. Basically, I wanted to make the ultimate cozy night in and now I get to share it with you!
My favourite genre?
Dark Romance and Romantasy for sure 🐉💖
I've got more questions! How can I contact you?
No problem! Shoot us a message at hello@smutandsip.com and we'll get back to you asap ❤️