Shipping updates

Please note that packing starts towards the end of each month normally. NOTE THAT ORDERS FROM THE S&S VAULT CAN TAKE UP TO 5 WORKING DAYS TO DISPATCH.

Last updated: 5 January 2026

Nightshade - Autumn Woods (January Box) - IN PRODUCTION

Leave Me Behind - K.M. Moronova (December Box) - DELAYED

Update 5 Jan: We're still waiting for a confirmed timeline from the publisher and printers. They've been closed over the holiday season. We're hoping to have an update this week and will send everyone an email as soon as we have more information. Thanks for your patience.

Update 22 Dec: December books are delayed as the printed edges didn’t come out as intended during the printing process and are going to be reprinted. An email has been sent with more details, so please check your inbox. As this is happening over the festive period and printers are closed, we don’t yet have a confirmed timeline, but we anticipate the new copies sometime in Jan. We’ll keep everyone updated via email in the new year as soon as we have more information. Thank you so much for your patience!

Update 9 Dec: Updates will be available as soon as the books arrive with us.

Blood Oath - Morgan B. Lee (November Box) - FINISHED

Update 2 Dec: The final boxes are taking our packing teams a little longer than usual but rest assured they'll be dispatched within the next couple days. If you've not received your tracking email yet, please don't worry, it will come as soon as your box is dispatched.

Update 1 Dec: Final batch of boxes should dispatch today/tomorrow. Thank you for your patience!

Update 24 Nov: Packing is starting tomorrow! We're on track to have all boxes dispatched by the end of the month. We dispatch in batches, once your order is on the way you'll receive an email with your tracking link (allow a few days for your tracking to update).

Update 18 Nov: Packing is expected to start early next week.

DC Stars - Chelsea Curto (Preorder)

Updates will be available in February 2026.

Soul Eater - Lily Mayne (October Box) - FINISHED

Update 31 Oct: Boxes are still on the move and we expect all orders to finish dispatching early next week. We’ve just transitioned to a new fulfilment centre, so thank you so much for your patience during the switch!

Update 29 Oct: Dispatch has started and you'll receive an email with your tracking link once your box is on its way. We've moved fulfilment center's this month and are shipping via Evri for UK orders because of the issues we've faced using Royal Mail (tracking and scanning delays) over the last couple months. You may receive email updates from Evri directly.

Update 21 Oct: The books are expected to arrive with us at the end of this week and packing will start then. We're aiming to have all boxes shipped by end of the month.

Court of Blood and Bindings - Lisette Marshall (September Box) - SHIPPED

Canada Post Strike 21 Oct: All orders to Canada have shipped.

Canada Post Strike 16 Oct: Canada Post have moved to rotating strikes which means services has resumed. Disruption is still expected with backlogs they need to get through. We'll finish shipping Canada orders by end of next week. Please allow ample time for your order to get to you before contacting us.

Update 10 October: All boxes are shipped. We're aware of a tracking issue affecting customers who received their tracking link on the 2nd of October. We’ve investigated this with Royal Mail and although they had collected the parcels on the 2nd, they hadn’t scanned and put them through the network. They updated us yesterday that those parcels are going into the network now, so we're hopeful that all parcels affected should have their status updated by Monday. If your parcel still hasn't updated EOD Monday, please contact us and we can look at organising a replacement. Thank you so much for your patience and we're really sorry about this issue.

Update 9 October: All full box orders will be dispatched by the end of this week. Please allow a few working days for your tracking to update as Royal Mail collect and scan in batches. We're also aware of some customers where their tracking hasn't updated since last week, we've investigated and Royal Mail have confirmed these should be moving into the network today.

Update 29 Sep: Unfortunately full box orders are delayed as we're there's been a delay with the goodie in the box and we won't receive this until next Monday. We'll do everything we can to get them out asap next week. Book only orders are unaffected and should finish shipping by Wednesday.

Update 26 Sep: Orders are still being packed. We're aiming to have all orders shipped by Thursday next week.

Update 22 Sep: Packing and shipping will start this week and all boxes should be finished shipping by next week.

Heated Rivalry - Rachel Reid (August Box) - SHIPPED

Update 12 Sep: All US orders have shipped. Please allow 2-3 days for tracking to update.

Update 5 Sep US Orders (Liimted Sale and Sub Boxes): Good news! We've been told by our fulfilment centre we should be able to resume shipping and we're aiming to have all US orders out by next Thurs/Fri.

Update 3 Sep Limited Sale Orders: Please note that packing and shipping for these started after our subscriber boxes were sent out. These are still being dispatched (unless you're in the US where shipping is currently delayed, see below).

Update 3 Sep US Orders (Liimted Sale and Sub Boxes): We're still waiting confirmation on when we can start shipping our US orders and hope to have an update later this week. We know this isn't ideal but we're working hard to resume US shipping, as soon as we have more info we'll email everyone. Thanks so much for your patience and understanding.

Update 27 Aug: US orders are temporarily delayed. While books are zero rated for VAT in the UK, USPS is currently applying flat rate fees without checking contents. Your box is safe and set aside and we're waiting to hear from Royal Mail we can resume shipping. We don’t expect any extra charges for orders already paid for. We’ll keep you updated as soon as we have a clear timeline. Please check your email for more info!

Updated 26 Aug: Shipping is starting and we're on track to have all shipped by the end of the week.

Connor's Claim & Riordan's Revenge (PREORDER) - SHIPPED

Update 29 Sep: All orders on track to finish shipping this Thursday.

Update 22 Sep: Our books are almost finished production! Packing and shipping will begin on 26 September with the aim to have all orders shipped by the end of next week. Please take a moment to check your address and email us by 25 Sep if you need this updated.

Update 28 July: Preorders are closed now and production is about to begin. Shipping is estimated to begin sometime in September 2025.

Saint & Sinner Duet - Harmony West (July Box) - SHIPPED

Update 31 July: All boxes have been dispatched and collected by Royal Mail. We're aware that some tracking statuses still aren't updating. We've been reassured that the boxes are in the network and still on their way.

Update 30 July: Royal Mail have let us know there is a national issue and tracking statuses are taking around 48 hours to update but rest assured your box is on the way!

Update 29 July: Shipping has begun and we're on track to have all boxes shipped by the end of the month. Please note Royal Mail collect and scan in batches so it may take a day or so for your tracking status to update.

Update 22 July: Packing will start at the end of this week and we're on track to have all boxes shipped by the end of the month.

The Cruel Dark & Lover Duet - Bea Northwick (June Box) - SHIPPED

Update 30 June: All orders have been shipped.

Update 24 June: Packing starts today. Please note we pack and ship in batches. Once you receive an email with your tracking link, please allow a few days for the status to update.

Bourbon and Lies - Victoria Wilder (May Box) - SHIPPED

Update 22 May: Packing has started. Boxes will start shipping next week and all will be shipped by the end of the month. Please note that Monday 26 May is a Bank Holiday in the UK and no shipments will be made that day.

Update 2 June: All boxes have been shipped. We're aware of a Royal Mail tech issue where tracking statuses aren't updating but rest assured your box is well on its way to you!

Phantasm - Harleigh Beck (April Box) - SHIPPED

Update 4 April: Currently on track and we expect to receive the books mid-April so all orders will be shipped by the end of April, back to our usual schedule

Update 23 April: Boxes have started packing and all will be shipped before the end of the month. Once your box has dispatched you'll receive an email with a tracking link.

Update 28 April: All orders have shipped.

Atonement of the Spine Cleaver - F.E. Bryce (March box) - SHIPPED

Update 14 March: Sadly, the printer outage from last month has had a ripple effect and we expect to receive the books in early April. Once these arrive we'll make every effort to pack and ship as soon as possible.

Update 31 March: Good news, the books will be arriving with us the end of this week and we'll be packing and getting these out to you as soon as possible!

Update 4 April: We're aiming to have all orders shipped next week.

Update 10 April: All orders have been shipped! We're aware of a slight tech issue where some subbies didn't receive a tracking notification. If this is the case, please email us and we'll send yours to you.

Face Off - Chelsea Curto (February box) - SHIPPED

Update 4 March: Our printers have experienced a delay in production due to an outage from a cyber attack. The books have now been confirmed to arrive with us on 7 March and orders will be packed as quickly as possible.

Update 10 March: All orders have been packed and shipped.

Arran's Obsession - Jolie Vines (January box) - SHIPPED

All orders have been shipped.