Shipping updates

Please note that packing starts towards the end of each month normally. NOTE THAT ORDERS FROM THE S&S VAULT CAN TAKE UP TO 2 WEEKS TO DISPATCH.

Last updated: 11 May 2026

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May Box - IN PRODUCTION

Mountain Men - SJ Tilly (Preorder) - IN PRODUCTION

Update 6 May: Books are in production and are on track. We currently expect them to arrive with us end of June/early July. This is an estimate only and more updates will be provided a little closer to date.

Of Ink and Alchemy - Sloane St. James (April Box) - IN PROGRESS

Update 11 May: We noticed a large number of customer's EVRi tracking not updating. We investigated this and found out that Royal Mail mistakenly picked up a large batch of parcels meant for EVRi. They won't return these parcels to us even though this is their mistake. Because they have the parcels, they will attempt delivery with a surcharge (as your parcel has an EVRi label, rather than a Royal Mail one). You may have already or will soon, receive a card with a fee to pay. If this is paid, your box should be delivered as normal and we will absolutely refund this fee for you. Please send us a photo with proof of payment and we'll sort that out for you asap. We are so sorry for the confusion and inconvenience this has caused. An email has been sent to affected customers, so please check this for more info. Just a note that this is separate to the below and all remaining boxes have already dispatched.

Update 6 May: An email was sent out to affected customers, please check this for more information. The last batch was meant to finish shipping last week however, a large number of books arrived damaged from the printers. We would never knowingly send out damaged books so this left us short. Additional copies are being made up urgently by the printers are will arrive with us on 8th May and the last orders will dispatch then. We're sorry for the delay.

Update 1 May: It has taken our packing teams a little longer and the last batches should finish dispatching today.

Update 29 Apr: Packing and shipping is still in progress. Our fulfilment centre has let us know all should be dispatched tomorrow. Please note that we pack and dispatch in batches so please don't worry if you've not received your tracking email yet.

Update 23 Apr: Packing has started!

Update 17 Apr: These books are expected to arrive with us early next week and packing will start then.

The Book of Azrael - Amber V. Nicole (March Box) - FINISHED

Update 8 Apr: Boxes are still packing and shipping. Our warehouse has advised that all boxes should finishing dispatching by end of next week.

Update 30 March: Packing has started on March boxes.

Update 24 March: Once all Feb boxes are dispatched, our teams will start on these. We're aiming to have all dispatched sometime early April.

Update 19 March: These books are due to arrive with us tomorrow. Our fulfilment centre are currently working on Feb boxes but they are doing their best to try get both boxes out as soon as possible to catch up on the delays. We will keep this page updated on when we'll likely finish shipping all boxes by. Thank you for your patience! We should be back to the usual schedule for April's box and onwards.

Update 16 March: The books are currently in production and due to arrive with us 20th March. Packing and shipping will start after Feb boxes are shipped out.

First-Time Caller - B.K. Borison (Feb Box) - FINISHED

Update 30 March: All Feb boxes have finished dispatching now.

Update 24 March: We're aiming for all boxes to be dispatched by end of this week.

Update 19 March: These are currently packing and the first batch will start shipping next week. Our fulfilment centre are working really hard to get Feb and March boxes out asap to catch up on the delays. We will keep this updated on when shipping will likely finish.

Update 16 March: December boxes are all finished now and packing will start this week. We are checking in with our fulfilment centre on when all Feb boxes will be dispatched by and will update this page asap.

Update 12 March: Dec boxes are almost finished shipping. Feb boxes will start packing next week. We will provide estimated shipping dates once we have a better idea next week. We apologise that this has taken longer than anticipated as our fulfilment centre is currently short staffed.

Update 26 Feb: An email has been sent out. February books are running a few weeks behind. One of our previous monthly books needed a reprint and our small packing team are juggling preorders and these new copies. Packing and shipping for Feb's books will start as soon as the shipment of those are finished.

Update 24 Feb: We are still waiting for February's books to arrive with us. Because December's books will be arriving this week, we will pack and ship those before moving onto Feb's boxes.

Leave Me Behind - K.M. Moronova (December Box) - FINISHED

Update 19 March: We know some customers who received a tracking notification on Friday hasn't seen any movement this week. We’ve looked into this with our fulfilment centre and found that a batch of parcels hadn’t been collected as scheduled by the couriers, which is unfortunately why there’s been no movement and some confusion. We’ve been assured that these are being collected today and that your tracking should update within the next 24-48 hours once they reach the courier depot, and your box should be with you next week. We apologise for the wait and any confusion caused!

Update 16 March: We're aware that there are some customers whose tracking status hasn't updated in a few days. We are checking in with our fulfilment centre and the couriers. We know sometimes it can take them a few days to scan parcels into networks.

Update 12 March: Our packing teams are almost finished Dec boxes and have confirmed that all will finish shipping tomorrow. Thank you so much for your patience.

Update 9 March: We've been told by our fulfilment centre that they are currently short staffed so books are taking them a little longer to pack and ship than anticipated. Boxes are still being dispatched in batches throughout this week but they expect to have all orders dispatched by Thurs/Fri this week. Thank you for your patience.

Update 3 March: The books are with us and packing is starting! We'll be dispatching in batches and once yours has shipped you'll receive an email notification. Our teams will do their best to get everything out as quickly as possible, thank you for your patience.

Update 24 Feb: The books are en route to us. They should arrive towards the end of this week. Our team will do their best to pack and ship the boxes as quickly as possible. We're hoping to have all boxes dispatched by 9 March.

Update 17 Feb: The latest update we have is that the books are still in production but expected to finish at the end of this week. The printers are overseas so we're waiting on confirmation of estimated delivery date. As soon as we have this info, we'll send out an email to everyone confirming shipping timings.

Update 13 Jan: An email has been sent out to all customers receiving the December box on updated timelines so please read this for more info. The decision was made to fully reprint the edition to avoid further quality issues. The new copies are expected to finish production in the third week of February, with shipping to our warehouse a week after which means we'd expect to start packing at the end of Feb/early March. We’ll continue to share updates as we get closer to receiving and shipping the books. Thank you so much for your patience. We're really sorry for this delay.

Update 12 Jan: We should have all the information we need by end of day tomorrow so we expect to send everyone an update then on expected timelines. Thank you for bearing with us while we work with the publisher on this!

Update 5 Jan: We're still waiting for a confirmed timeline from the publisher and printers. They've been closed over the holiday season. We're hoping to have an update this week and will send everyone an email as soon as we have more information. Thanks for your patience.

Update 22 Dec: December books are delayed as the printed edges didn’t come out as intended during the printing process and are going to be reprinted. An email has been sent with more details, so please check your inbox. As this is happening over the festive period and printers are closed, we don’t yet have a confirmed timeline, but we anticipate the new copies sometime in Jan. We’ll keep everyone updated via email in the new year as soon as we have more information. Thank you so much for your patience!

Update 9 Dec: Updates will be available as soon as the books arrive with us.

DC Stars - Chelsea Curto (Preorder) - FINISHED

Update 26 Feb: All UK orders will finish dispatching today. The rest of international orders will finish dispatching tomorrow.

Update 24 Feb: All orders should be dispatched by tomorrow or Thursday.

Update 20 Feb: Packing has started. We're hoping to have everything shipped next week.

Update 9 Feb: We expect to receive these books towards the end of next week. An address check email has been sent out to customers. If you need to update your address for this order please let us know by 13 Feb.

We expect to receive these books around mid-February. An email will be sent out soon for address checks before packing starts.

Nightshade - Autumn Woods (January Box) - FINISHED

Update 31 Jan: It’s taken our packing teams a little longer to get the final boxes out, these should finish dispatching by Monday. We really appreciate your patience.

Update 30 Jan: Last of boxes should dispatch tomorrow so if you haven't received your tracking email yet, you will very soon!

Update 27 Jan: Packing and shipping has started and we're on track to have all dispatched by end of month.

Update 20 Jan: We expect to receive the books at the end of this week so packing will start then. We pack and dispatch in batches and expect to have all boxes shipped by the end of the month so please allow until then to receive your tracking notification email.

Update 13 Jan: In production. Currently on time. We expect to receive the books sometime next week and we're on track to have all boxes shipped by the end of the month per usual.

2025 Boxes

Blood Oath - Morgan B. Lee (November Box) - FINISHED

Update 2 Dec: The final boxes are taking our packing teams a little longer than usual but rest assured they'll be dispatched within the next couple days. If you've not received your tracking email yet, please don't worry, it will come as soon as your box is dispatched.

Update 1 Dec: Final batch of boxes should dispatch today/tomorrow. Thank you for your patience!

Update 24 Nov: Packing is starting tomorrow! We're on track to have all boxes dispatched by the end of the month. We dispatch in batches, once your order is on the way you'll receive an email with your tracking link (allow a few days for your tracking to update).

Update 18 Nov: Packing is expected to start early next week.

Soul Eater - Lily Mayne (October Box) - FINISHED

Update 31 Oct: Boxes are still on the move and we expect all orders to finish dispatching early next week. We’ve just transitioned to a new fulfilment centre, so thank you so much for your patience during the switch!

Update 29 Oct: Dispatch has started and you'll receive an email with your tracking link once your box is on its way. We've moved fulfilment center's this month and are shipping via Evri for UK orders because of the issues we've faced using Royal Mail (tracking and scanning delays) over the last couple months. You may receive email updates from Evri directly.

Update 21 Oct: The books are expected to arrive with us at the end of this week and packing will start then. We're aiming to have all boxes shipped by end of the month.

Court of Blood and Bindings - Lisette Marshall (September Box) - SHIPPED

Canada Post Strike 21 Oct: All orders to Canada have shipped.

Canada Post Strike 16 Oct: Canada Post have moved to rotating strikes which means services has resumed. Disruption is still expected with backlogs they need to get through. We'll finish shipping Canada orders by end of next week. Please allow ample time for your order to get to you before contacting us.

Update 10 October: All boxes are shipped. We're aware of a tracking issue affecting customers who received their tracking link on the 2nd of October. We’ve investigated this with Royal Mail and although they had collected the parcels on the 2nd, they hadn’t scanned and put them through the network. They updated us yesterday that those parcels are going into the network now, so we're hopeful that all parcels affected should have their status updated by Monday. If your parcel still hasn't updated EOD Monday, please contact us and we can look at organising a replacement. Thank you so much for your patience and we're really sorry about this issue.

Update 9 October: All full box orders will be dispatched by the end of this week. Please allow a few working days for your tracking to update as Royal Mail collect and scan in batches. We're also aware of some customers where their tracking hasn't updated since last week, we've investigated and Royal Mail have confirmed these should be moving into the network today.

Update 29 Sep: Unfortunately full box orders are delayed as we're there's been a delay with the goodie in the box and we won't receive this until next Monday. We'll do everything we can to get them out asap next week. Book only orders are unaffected and should finish shipping by Wednesday.

Update 26 Sep: Orders are still being packed. We're aiming to have all orders shipped by Thursday next week.

Update 22 Sep: Packing and shipping will start this week and all boxes should be finished shipping by next week.

Heated Rivalry - Rachel Reid (August Box) - SHIPPED

Update 12 Sep: All US orders have shipped. Please allow 2-3 days for tracking to update.

Update 5 Sep US Orders (Liimted Sale and Sub Boxes): Good news! We've been told by our fulfilment centre we should be able to resume shipping and we're aiming to have all US orders out by next Thurs/Fri.

Update 3 Sep Limited Sale Orders: Please note that packing and shipping for these started after our subscriber boxes were sent out. These are still being dispatched (unless you're in the US where shipping is currently delayed, see below).

Update 3 Sep US Orders (Liimted Sale and Sub Boxes): We're still waiting confirmation on when we can start shipping our US orders and hope to have an update later this week. We know this isn't ideal but we're working hard to resume US shipping, as soon as we have more info we'll email everyone. Thanks so much for your patience and understanding.

Update 27 Aug: US orders are temporarily delayed. While books are zero rated for VAT in the UK, USPS is currently applying flat rate fees without checking contents. Your box is safe and set aside and we're waiting to hear from Royal Mail we can resume shipping. We don’t expect any extra charges for orders already paid for. We’ll keep you updated as soon as we have a clear timeline. Please check your email for more info!

Updated 26 Aug: Shipping is starting and we're on track to have all shipped by the end of the week.

Connor's Claim & Riordan's Revenge (PREORDER) - SHIPPED

Update 29 Sep: All orders on track to finish shipping this Thursday.

Update 22 Sep: Our books are almost finished production! Packing and shipping will begin on 26 September with the aim to have all orders shipped by the end of next week. Please take a moment to check your address and email us by 25 Sep if you need this updated.

Update 28 July: Preorders are closed now and production is about to begin. Shipping is estimated to begin sometime in September 2025.

Saint & Sinner Duet - Harmony West (July Box) - SHIPPED

Update 31 July: All boxes have been dispatched and collected by Royal Mail. We're aware that some tracking statuses still aren't updating. We've been reassured that the boxes are in the network and still on their way.

Update 30 July: Royal Mail have let us know there is a national issue and tracking statuses are taking around 48 hours to update but rest assured your box is on the way!

Update 29 July: Shipping has begun and we're on track to have all boxes shipped by the end of the month. Please note Royal Mail collect and scan in batches so it may take a day or so for your tracking status to update.

Update 22 July: Packing will start at the end of this week and we're on track to have all boxes shipped by the end of the month.

The Cruel Dark & Lover Duet - Bea Northwick (June Box) - SHIPPED

Update 30 June: All orders have been shipped.

Update 24 June: Packing starts today. Please note we pack and ship in batches. Once you receive an email with your tracking link, please allow a few days for the status to update.

Bourbon and Lies - Victoria Wilder (May Box) - SHIPPED

Update 22 May: Packing has started. Boxes will start shipping next week and all will be shipped by the end of the month. Please note that Monday 26 May is a Bank Holiday in the UK and no shipments will be made that day.

Update 2 June: All boxes have been shipped. We're aware of a Royal Mail tech issue where tracking statuses aren't updating but rest assured your box is well on its way to you!

Phantasm - Harleigh Beck (April Box) - SHIPPED

Update 4 April: Currently on track and we expect to receive the books mid-April so all orders will be shipped by the end of April, back to our usual schedule

Update 23 April: Boxes have started packing and all will be shipped before the end of the month. Once your box has dispatched you'll receive an email with a tracking link.

Update 28 April: All orders have shipped.

Atonement of the Spine Cleaver - F.E. Bryce (March box) - SHIPPED

Update 14 March: Sadly, the printer outage from last month has had a ripple effect and we expect to receive the books in early April. Once these arrive we'll make every effort to pack and ship as soon as possible.

Update 31 March: Good news, the books will be arriving with us the end of this week and we'll be packing and getting these out to you as soon as possible!

Update 4 April: We're aiming to have all orders shipped next week.

Update 10 April: All orders have been shipped! We're aware of a slight tech issue where some subbies didn't receive a tracking notification. If this is the case, please email us and we'll send yours to you.

Face Off - Chelsea Curto (February box) - SHIPPED

Update 4 March: Our printers have experienced a delay in production due to an outage from a cyber attack. The books have now been confirmed to arrive with us on 7 March and orders will be packed as quickly as possible.

Update 10 March: All orders have been packed and shipped.

Arran's Obsession - Jolie Vines (January box) - SHIPPED

All orders have been shipped.